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Communications Breakdown (It's Always the Same)

You have to be trusted by the people that you lie to. So that when they turn their backs on you, you get a chance to put the knife in.

- Pink Floyd, "Dogs"

Hey guys, did you hear that Sheldon Souray demanded a trade? It was pretty big news, or so I'm told. And, unusually for an Oiler, he didn't demand a trade because it's like Communism here or because we start imaginary furniture fires. It's because the Oilers are bad at communicating with their players; because Sheldon's chain was yanked by the organization and he was cut out of the loop as soon as it was clear his injury wouldn't heal up in time for them to trade him, if not sooner.

I'm disappointed in Sheldon. No, not for what he said, but because he thought it would come as news to any of us. From their alternate captain on downwards, the Oilers handling of communications has been dreadful throughout the Kevin Lowe era. With their fans, with the media, and perhaps least forgivably with the prospects and players who theoretically lure fans to lay aside a rapidly-increasing amount of money and watch a team that at least has some hope of winning.

Perhaps, when he compared the Oilers organization to a Communist regime, Mike Comrie was being more prescient than any of us gave him credit for at the time. Like a lapsed servant of a Red state he has since returned, formally rehabilitated if kept somewhat out of sight and mind like our own little Maxim Gorky. But the Oilers are secretive, treating its workers as replaceable widgets fit only to serve as commanded. The players are kept in the dark and if their usefulness seems to be at an end regardless of any past service or future potential they are ignored or exiled to the New York Islanders Siberia. The media is under the thumb of the organization, and offenders have the Zamboni parked in front of their cars are cut off from the corridors of power.

I'm sure a little of that sounds familiar, anyway.

Star-divide

The Oilers are hardly unique in the way they handle communication, and before the World Hockey Association used the prybar of competition to open up the league it was the rule rather than the exception to behave even more carelessly than the Oilers do. What is new is, at risk of sounding like yet another self-pleasuring blogger, that there are a lot more eyeballs out there today. Eyeballs with loud mouths attached to them and who aren't beholden to the Oilers in any way. The Oilers don't advertise with the Copper & Blue, they don't provide us with access, and when we've tried to set up interviews or other interaction through contracted players in the past the organization has actually put the kibosh on regardless of how enthusiastic the player was. So Joe Average Fan hears about this, and that's when it becomes a problem.

When assessing Oilers communication we're often limited to rumours and to grumbling about the treatment given to fans and the media, because that's what we can see. Rumour is no good to anybody, really ("I heard Ales Hemsky wants to retire, move to Wetaskiwin, and train sheep dogs!"). Watching Oilers employees like Bob Stauffer defend the organization at all costs with a creepy nigh-cult-of-personality fervour is remarkably disturbing, particularly when certain members of the Oilers fanbase buy what they're selling. While portraying the management of a thirtieth-place team as diligent experts whose carefully laid plans are derailed only by unpredictable injuries may be pathetic, when it comes to winning hockey games it's probably not particularly harmful.

As much as it infuriates us, the ridiculous way the Oilers organization handles communications is mostly harmful only in how it affects what happens on the ice. Unfortunately, though the thin copper and blue line has kept us mere basement-dwellers from investigating too closely, there are some alarming indications.

Look at some of the interviews we've done with our prize prospects, for example. There are little things: Anton Lander not knowing where the Oilers want him to play in the coming season. Robby Dee bluntly saying that "I haven't spoken with Edmonton at all". One of our very best prospects, Magnus Pääjärvi-Svensson, also apparently having no clue what the organization wants from him, speaking of the AHL as if it would be a nice opportunity if it ever came up. One such anecdote from a prospect, it's a misunderstanding. Three, it's a trend. Even Teemu Hartikainen, whose rights the Oilers would lose if he's not signed this summer, told our own Derek Zona after his series with Tappara that "hopefully they like my game in Edmonton and want to sign me."

Remember, these are just the guys not under contract to the Edmonton Oilers. The guys we can talk to without Allan Watt having an entire ice-making plant helicoptered in front of our doorways, in other words.

Then there are the big ones. The whole Cody Wild situation was a mess from day one. If you've forgotten Cody Wild, that's fair enough; we traded him to the Boston Bruins for Matt Marquardt earlier in the year and Wild (a defenseman) had more points in the AHL than Marquardt (a forward/cinder block) had in the ECHL and AHL combined the rest of the season. Wild's a legit prospect. Tall, quick, intelligent, one of the Springfield Falcons' better defenders for two straight seasons but inexplicably kept to the press box.

No, seriously, inexplicably. It was never explained. Quoting Wild from his interview with us when asked why Rob Daum had made him a healthy scratch:

I wish I knew.  I have no idea why I was out of the lineup.  I guess maybe he wanted to get another guy in there to see what he could do.

...and the fact that he didn't even know whether the organization was happy with his progress:

I think they are, I can't tell.  Personally, I've improved as a player in the areas that they've asked me to improve.  I can honestly say that I've worked my hardest to improve on what they wanted me to do and I still am.  I don't have a bad attitude, I'm always trying to get better, I'm always watching video, I'm always trying to take the next step to get better and make it to the next level.  I believe that they are happy with my improvement and with what I'm bringing to the table right now.

Apparently they weren't since they traded Wild for the North American William Quist. Wild was certainly more effective than Taylor Chorney and on a par with guys like Alex Plante and Johan Motin who are still considered legitimate prospects, yet he was given the mushroom treatment and sent out the door for, essentially, a completely valueless plug with no chance of ever becoming a positive NHL player. They might as well have released him for all the good that trade did the Oilers. Why? Don't ask Cody because he sure doesn't know.

Finally, this whole Souray mess. What needs to be said that hasn't been hashed and rehashed a thousand times by now? Where you stand on Sheldon's trade demand seems to depend entirely on the opinion you have of the Oilers organization: do you think Souray is a liar or do you think the front office is at fault?

If you listen to the sports radio crowd, you might hear Souray as another disaffected Oilers traitor: we should probably stop issuing #44 to our defensemen because it does things to their minds. Demanding a trade for selfish reasons and anyway, he got himself into this mess by getting injured fighting, so if he was being forced to play injured, why would he do everything he could to help the hockey team win? Why wouldn't he take it easy and make sure he didn't go back on injured reserve with a gangrenous limb or something?

Bull. Sheldon's no Chris Pronger: he's been a character guy throughout his career and wore the A without incident or altercation in Edmonton as well as elsewhere. His accusations jive with everything we've ever heard, with the histories of young men like Jarret Stoll, Ales Hemsky, Shawn Horcoff and others who have been thrown into the lineup while injured and suffered long-term consequences for it because they're "leaders". The communications issues? Steve Tambellini not having talked to Souray since January? How does that not sound like business as usual? The Oilers, meanwhile, in spite of their best efforts to clamp down on the public knowing anything about their business, have clear effort of yanking the chains of members of their organization.

Call me negative, but I know where I come down.

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Weekend Update: Thankfully

Nov 2011 by Lisa McRitchie - 3 comments

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Outstanding. Thanks for collating all this so I don’t have to. ;)

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there). Link now 100% less broken.

by Doogie2K on Apr 14, 2010 12:05 PM MDT reply actions  

Whoever should be talking to the Oilers draft picks and isn’t doing it, he should be fired. That is terrible, unforgivable, boneheaded old school.

by David Staples @ The Cult of Hockey on Apr 14, 2010 12:21 PM MDT reply actions  

Who is that, though? Kevin Prendergast? Mike Sillinger? I was never quite clear on what Suitcase’s duties were when he was hired.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there). Link now 100% less broken.

by Doogie2K on Apr 14, 2010 2:22 PM MDT up reply actions  

I bet Mike feels the same way.

by Scott Reynolds on Apr 14, 2010 3:02 PM MDT up reply actions  

Bingo

How does no one in the org pay for that? From talking to a couple of Leafs’ prospects the Leafs call them every couple of weeks to talk to them and talk about their progress.

Pension Plan Puppets: A Toronto Maple Leafs blog and a group therapy session.
Like reading thoughts confined to 140 characters? I'm on Twitter too.

by PPP on Apr 14, 2010 3:13 PM MDT up reply actions  

Hell, the Coyotes popped in to say “hi” to Michael Stone while they were in Calgary to take on the Flames. GM, coaches, just showed up after practice one day to check on his progress.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there). Link now 100% less broken.

by Doogie2K on Apr 14, 2010 3:14 PM MDT up reply actions  

I’m doing it and it’s not all that difficult.

No one takes the fall because there is no accountability. Place is still sold out, we’re still writing about them.

Editor of The Copper & Blue, and leader of The Cult Of Hartikainen.

by Derek Zona on Apr 14, 2010 5:30 PM MDT via mobile up reply actions  

That’s terrific stuff Ben.

by Pat Mc on Apr 14, 2010 12:42 PM MDT reply actions  

Awesome

Thank you for laying down so many solid examples like that.
It seemed like everyone was more than happy to jump down Souray’s throat for being a diva, yet the horrible management got a free pass for the most part.
At the very least I hope Souraygate gets Katz to stop fantasizing about his new super-arena® for two seconds and evaluate how incredibly poorly this team has been run for a long time.

by jeanshorts on Apr 14, 2010 1:00 PM MDT reply actions  

I have it on good authority that Cody Wild was traded away for a ECHL plug precisely owing to his comments about the organisation published by this website.

by Yeti# on Apr 14, 2010 1:43 PM MDT reply actions  

That would be pretty crazy. Considering the way the Oilers treated him in his time here, it seems like the trade was good for him (although he hasn’t done all that well in Providence). You’re welcome Cody!

by Scott Reynolds on Apr 14, 2010 1:51 PM MDT up reply actions  

Hysterical if true.

If you’re able to share this good authority, I’m sure we’d like to hear about it! Would appreciate it if you fired off an e-mail using the links at the bottom of the page.

by Benjamin Massey on Apr 14, 2010 1:53 PM MDT up reply actions  

I would love for that to be true, if for no other reason than it’d just be one more nail in the coffin of this organization’s credibility.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there). Link now 100% less broken.

by Doogie2K on Apr 14, 2010 2:23 PM MDT up reply actions  

It was bured long ago. If you want to put another nail in the coffin, you’re going to have to do some digging and reburying.

Editor of The Copper & Blue, and leader of The Cult Of Hartikainen.

by Derek Zona on Apr 14, 2010 3:07 PM MDT up reply actions  

Or find a really powerful, expensive nailgun.

Actually, I like that idea a lot.

SNN Sports - A theoretical Oilers blog (i.e. theoretically, I write stuff there). Link now 100% less broken.

by Doogie2K on Apr 14, 2010 3:15 PM MDT up reply actions  

Hilarious if true because the simpler solution would have been to just talk to the kid. What they did, if true, is cutting off their nose to spite their face.

Pension Plan Puppets: A Toronto Maple Leafs blog and a group therapy session.
Like reading thoughts confined to 140 characters? I'm on Twitter too.

by PPP on Apr 14, 2010 3:14 PM MDT up reply actions  

You know who you’re talking about, right?

Editor of The Copper & Blue, and leader of The Cult Of Hartikainen.

by Derek Zona on Apr 14, 2010 5:31 PM MDT via mobile up reply actions  

Good stuff Ben. The Oilers definitely need to do a better job of managing their people. It’s surprising to me that a guy like Steve Tambellini isn’t sending little emails to Teemu in a way similar to Derek with a little bit of communication taking place about once a month (or at least two months). It’s not hard, and it shows all of the players that you care about how they perform. It takes just a couple of minutes and would probably help each player to feel valued by the organization. They’re basically treating a goodly number of legitimate prospects the way you just treated Matt Marquardt.

by Scott Reynolds on Apr 14, 2010 1:45 PM MDT reply actions  

…similar to Derek with a little bit of communication taking place about once a month (or at least two months). It’s not hard, and it shows all of the players that you care about how they perform. It takes just a couple of minutes and would probably help each player to feel valued by the organization.

That’s the bizarre part. Reading through the interviews on the SB Nation Prospects page, it seems like other organizations are in far closer contact to their prospects. Other organizations have better development rates too.

Editor of The Copper & Blue, and leader of The Cult Of Hartikainen.

by Derek Zona on Apr 14, 2010 3:07 PM MDT up reply actions  

Nice summary, Ben. I’ve been following all the interviews with great interest, and it always seems like I wind up hitting myself in the forehead right around the “have the Oilers been in touch with you?” section. To see the number of different guys, especially ones who have no reason to badmouth the organization, who have said something similar is nothing short of bewildering.

Today Steve Tambellini talked of culture change and of prioritizing player development. Surely they take a major step towards both objectives by talking to their damn players! Culture change starts in the mirror, Steve.

PS: Does anybody know what Kevin Prendergast and Mike Sillinger actually do in their day jobs?

Writer for The Copper & Blue and primary shareholder of Zorg Industries

"Never be ashamed of who you are" -- Jean-Baptiste Emanuel Zorg

by Bruce McCurdy on Apr 14, 2010 3:43 PM MDT reply actions  

You have to be trusted by the people that you lie to. So that when they turn their backs on you, you get a chance to put the knife in.

- Pink Floyd, “Dogs”

(know this one by heart)

And when you lose control
You’ll reap the harvest you have sown
And as the fear grows
The bad blood slows and turns to stone

And it’s too late to lose
the weight you used to need to throw around
So have a good drown
as you go down
all alone
Dragged down by the stone

Writer for The Copper & Blue and primary shareholder of Zorg Industries

"Never be ashamed of who you are" -- Jean-Baptiste Emanuel Zorg

by Bruce McCurdy on Apr 14, 2010 3:49 PM MDT reply actions  

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