Why I Matter!

by Jonathan Willis on Oct 20, 2008 10:21 PM MDT

Actually, this is just a maintenance note, but I'm sick of writing "maintenance note" in the title, and I'm enjoying a moment of self congratulation. See, towards the start of September, my home computer crashed with all kinds of ugly issues. After a month of sitting in a Future Shop, I got the computer back with a promise that it works and a shiny new World of Warcraft CD in the disk drive, something which made me just a touch suspicious of the crack crew at Future Shop.

Anyways, my computer started acting up last night and went down this morning. After about two hours of constant freeze-ups, I gave up on System Restore and decided to turn to the internets and my wits for guidance.

Thanks to the power of my wits mad skilz the HP help page, I managed to get everything working in a little under an hour.

Also, I'm never purchasing a warranty at Future Shop again.

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As a technician with Staples, I have to grin a bit at this story even though it sucks about the computer. :P

by Lord Bob on Oct 20, 2008 10:46 PM MDT reply actions

I'll raise a glass Jonathan, for I have also been plucked from the maw of Sheol by the HP help page.

I forewent the warranty from Neuter Shop cuz I'd read someplace that, percentage-wise, repair costs to new computers that would be covered under warranty rarely outstrip the cost of the warranty itself. Plus I couldn't afford one.

by Paulus on Oct 20, 2008 11:14 PM MDT reply actions

Luckily I had an abject lesson in the form my friend going through a dreadful "Future Shop warranty" that warned me off of the things years ago. He had to take a computer back to the place three times. On one of the trips they couldn't even *find it* in the repair room.

by Kent W. on Oct 21, 2008 12:09 AM MDT reply actions

In the future, don't buy a computer from Future shop. If you want to get a warranty that kicks ass, get a dell directly from dell. Their next business day warranty is amazing. Better yet, do yourself a favour and get a computer built for you from NCIX.com or MemoryExpress.com. Best yet is to buy a mac.

by David on Oct 21, 2008 9:12 AM MDT reply actions

I like Macs as well but I dont think for 2x the price they are 2x better than a dell.

Warranties for laptops are a crock. Most laptops come with 1 year warrant. If you buy a laptop for 1000 and the extended warranty is 200, your paying 200 warranty for a 500 dollar replacement cost (assuming laptops depreciate 50% first year)? I dont think so.

by Sean on Oct 21, 2008 10:20 AM MDT reply actions

Have you seen the crack team that works at Future Shop?

by Kyle on Oct 21, 2008 10:43 AM MDT reply actions

I haven't taken a computer to Future Shop for years. If I can't fix it with the range of tips and tricks I've picked up over the years, and what I can find on help pages, I just nuke the bastard and start again.

Best part? Now that I have an external HDD, the next time I blow up my computer, I can make an image of a clean install and save myself some effort for the future.

by Doogie2K on Oct 21, 2008 11:02 AM MDT reply actions

Have you seen the crack team that works at Future Shop?

Steve Buscemi was the first guy I talked to. I swear - the voice was different, but it was Steve Buscemi.

by Jonathan Willis on Oct 21, 2008 12:23 PM MDT reply actions

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